import * as plugins from '../plugins.js';
import {
  DeesElement,
  property,
  html,
  customElement,
  type TemplateResult,
  css,
  cssManager,
  unsafeCSS,
} from '@design.estate/dees-element';
import type { IIncidentDetails } from '../interfaces/index.js';
import * as sharedStyles from '../styles/shared.styles.js';
import './internal/uplinternal-miniheading.js';
import { demoFunc } from './upl-statuspage-incidents.demo.js';

declare global {
  interface HTMLElementTagNameMap {
    'upl-statuspage-incidents': UplStatuspageIncidents;
  }
}

@customElement('upl-statuspage-incidents')
export class UplStatuspageIncidents extends DeesElement {
  // STATIC
  public static demo = demoFunc;

  // INSTANCE
  @property({
    type: Array,
  })
  accessor currentIncidents: IIncidentDetails[] = [];

  @property({
    type: Array,
  })
  accessor pastIncidents: IIncidentDetails[] = [];

  @property({
    type: Boolean,
  })
  accessor whitelabel = false;

  @property({
    type: Boolean,
  })
  accessor loading = false;

  @property({
    type: Number,
  })
  accessor daysToShow = 90;

  @property({
    type: Array,
  })
  accessor subscribedIncidentIds: string[] = [];

  @property({
    type: Object,
    state: true,
  })
  private accessor expandedIncidents: Set<string> = new Set();

  @property({
    type: Object,
    state: true,
  })
  private accessor subscribedIncidents: Set<string> = new Set();

  constructor() {
    super();
  }

  async connectedCallback() {
    await super.connectedCallback();
    // Initialize subscribed incidents from the property
    if (this.subscribedIncidentIds.length > 0) {
      this.subscribedIncidents = new Set(this.subscribedIncidentIds);
    }
  }

  updated(changedProperties: Map<string, any>) {
    super.updated(changedProperties);
    if (changedProperties.has('subscribedIncidentIds')) {
      this.subscribedIncidents = new Set(this.subscribedIncidentIds);
    }
  }

  public static styles = [
    plugins.domtools.elementBasic.staticStyles,
    sharedStyles.commonStyles,
    css`
      :host {
        display: block;
        background: transparent;
        font-family: ${unsafeCSS(sharedStyles.fonts.base)};
        color: ${sharedStyles.colors.text.primary};
      }

      .container {
        max-width: 1200px;
        margin: 0 auto;
        padding: 0 ${unsafeCSS(sharedStyles.spacing.lg)} ${unsafeCSS(sharedStyles.spacing.lg)} ${unsafeCSS(sharedStyles.spacing.lg)};
      }

      .noIncidentBox {
        background: ${sharedStyles.colors.background.card};
        padding: ${unsafeCSS(sharedStyles.spacing.xl)};
        margin-bottom: ${unsafeCSS(sharedStyles.spacing.lg)};
        border-radius: ${unsafeCSS(sharedStyles.borderRadius.lg)};
        border: 1px solid ${sharedStyles.colors.border.default};
        text-align: center;
        color: ${sharedStyles.colors.text.secondary};
        box-shadow: ${unsafeCSS(sharedStyles.shadows.sm)};
        animation: fadeInUp 0.4s ${unsafeCSS(sharedStyles.easings.default)} both;
      }

      /* Staggered entrance animations */
      .incident-card {
        background: ${sharedStyles.colors.background.card};
        border-radius: ${unsafeCSS(sharedStyles.borderRadius.lg)};
        margin-bottom: ${unsafeCSS(sharedStyles.spacing.lg)};
        overflow: hidden;
        box-shadow: ${unsafeCSS(sharedStyles.shadows.sm)};
        border: 1px solid ${sharedStyles.colors.border.default};
        transition: all ${unsafeCSS(sharedStyles.durations.normal)} ${unsafeCSS(sharedStyles.easings.default)};
        animation: fadeInUp 0.4s ${unsafeCSS(sharedStyles.easings.default)} both;
      }

      .incident-card:nth-child(1) { animation-delay: 0ms; }
      .incident-card:nth-child(2) { animation-delay: 50ms; }
      .incident-card:nth-child(3) { animation-delay: 100ms; }
      .incident-card:nth-child(4) { animation-delay: 150ms; }
      .incident-card:nth-child(5) { animation-delay: 200ms; }

      .incident-card:hover {
        transform: translateY(-2px);
        box-shadow: ${unsafeCSS(sharedStyles.shadows.md)};
        border-color: ${sharedStyles.colors.border.muted};
      }

      .incident-card.expanded {
        box-shadow: ${unsafeCSS(sharedStyles.shadows.lg)};
      }

      /* Active incident pulse effect */
      .incident-card.active-incident {
        animation: fadeInUp 0.4s ${unsafeCSS(sharedStyles.easings.default)} both,
                   incident-pulse 3s ease-in-out infinite;
      }

      @keyframes fadeInUp {
        from {
          opacity: 0;
          transform: translateY(16px);
        }
        to {
          opacity: 1;
          transform: translateY(0);
        }
      }

      @keyframes incident-pulse {
        0%, 100% {
          box-shadow: ${unsafeCSS(sharedStyles.shadows.sm)};
        }
        50% {
          box-shadow: ${unsafeCSS(sharedStyles.shadows.md)},
                      0 0 0 2px ${cssManager.bdTheme('rgba(239, 68, 68, 0.15)', 'rgba(248, 113, 113, 0.2)')};
        }
      }

      .incident-header {
        padding: ${unsafeCSS(sharedStyles.spacing.lg)} ${unsafeCSS(sharedStyles.spacing.xl)};
        border-left: 4px solid;
        display: flex;
        align-items: start;
        justify-content: space-between;
        gap: ${unsafeCSS(sharedStyles.spacing.md)};
        cursor: pointer;
        transition: background-color ${unsafeCSS(sharedStyles.durations.fast)} ${unsafeCSS(sharedStyles.easings.default)};
        position: relative;
      }

      .incident-header:hover {
        background: ${cssManager.bdTheme('rgba(0, 0, 0, 0.02)', 'rgba(255, 255, 255, 0.02)')};
      }

      .incident-header.critical {
        border-left-color: ${sharedStyles.colors.status.major};
      }

      .incident-header.major {
        border-left-color: ${sharedStyles.colors.status.partial};
      }

      .incident-header.minor {
        border-left-color: ${sharedStyles.colors.status.degraded};
      }

      .incident-header.maintenance {
        border-left-color: ${sharedStyles.colors.status.maintenance};
      }

      .incident-title {
        font-size: 17px;
        font-weight: 600;
        margin: 0;
        line-height: 1.4;
        letter-spacing: -0.01em;
      }

      .incident-meta {
        display: flex;
        gap: ${unsafeCSS(sharedStyles.spacing.lg)};
        margin-top: ${unsafeCSS(sharedStyles.spacing.sm)};
        font-size: 13px;
        color: ${sharedStyles.colors.text.secondary};
        flex-wrap: wrap;
      }

      .incident-meta span {
        display: flex;
        align-items: center;
        gap: 4px;
      }

      .incident-status {
        display: inline-flex;
        align-items: center;
        gap: 6px;
        padding: 6px 12px;
        border-radius: ${unsafeCSS(sharedStyles.borderRadius.full)};
        font-size: 11px;
        font-weight: 600;
        text-transform: uppercase;
        letter-spacing: 0.04em;
        flex-shrink: 0;
        transition: all ${unsafeCSS(sharedStyles.durations.fast)} ${unsafeCSS(sharedStyles.easings.default)};
      }

      .incident-status.investigating {
        background: ${cssManager.bdTheme('#fef3c7', '#78350f')};
        color: ${cssManager.bdTheme('#92400e', '#fbbf24')};
      }

      .incident-status.identified {
        background: ${cssManager.bdTheme('#e9d5ff', '#581c87')};
        color: ${cssManager.bdTheme('#6b21a8', '#d8b4fe')};
      }

      .incident-status.monitoring {
        background: ${cssManager.bdTheme('#dbeafe', '#1e3a8a')};
        color: ${cssManager.bdTheme('#1e40af', '#93c5fd')};
      }

      .incident-status.resolved {
        background: ${cssManager.bdTheme('#d1fae5', '#064e3b')};
        color: ${cssManager.bdTheme('#047857', '#6ee7b7')};
      }

      .incident-status.postmortem {
        background: ${cssManager.bdTheme('#e5e7eb', '#374151')};
        color: ${cssManager.bdTheme('#4b5563', '#d1d5db')};
      }

      /* Pulse for investigating status */
      .incident-status.investigating .status-dot {
        animation: status-pulse 1.5s ease-in-out infinite;
      }

      @keyframes status-pulse {
        0%, 100% { opacity: 1; transform: scale(1); }
        50% { opacity: 0.6; transform: scale(1.2); }
      }

      .incident-body {
        padding: 0 ${unsafeCSS(sharedStyles.spacing.xl)} ${unsafeCSS(sharedStyles.spacing.xl)} ${unsafeCSS(sharedStyles.spacing.xl)};
        animation: slideDown 0.3s ${unsafeCSS(sharedStyles.easings.default)};
      }

      @keyframes slideDown {
        from {
          opacity: 0;
          transform: translateY(-8px);
        }
        to {
          opacity: 1;
          transform: translateY(0);
        }
      }

      .incident-impact {
        margin: ${unsafeCSS(sharedStyles.spacing.md)} 0;
        padding: ${unsafeCSS(sharedStyles.spacing.md)} ${unsafeCSS(sharedStyles.spacing.lg)};
        background: ${sharedStyles.colors.background.secondary};
        border-radius: ${unsafeCSS(sharedStyles.borderRadius.base)};
        font-size: 14px;
        line-height: 1.6;
        border-left: 3px solid ${sharedStyles.colors.border.muted};
      }

      .affected-services {
        margin-top: ${unsafeCSS(sharedStyles.spacing.lg)};
      }

      .affected-services-title {
        font-size: 12px;
        font-weight: 600;
        margin-bottom: ${unsafeCSS(sharedStyles.spacing.sm)};
        color: ${sharedStyles.colors.text.secondary};
        text-transform: uppercase;
        letter-spacing: 0.04em;
      }

      .service-tag {
        display: inline-block;
        padding: 4px 10px;
        margin: 2px;
        background: ${sharedStyles.colors.background.muted};
        border-radius: ${unsafeCSS(sharedStyles.borderRadius.sm)};
        font-size: 12px;
        color: ${sharedStyles.colors.text.secondary};
        transition: all ${unsafeCSS(sharedStyles.durations.fast)} ${unsafeCSS(sharedStyles.easings.default)};
      }

      .service-tag:hover {
        background: ${sharedStyles.colors.background.secondary};
        color: ${sharedStyles.colors.text.primary};
      }

      /* Timeline visualization for updates */
      .incident-updates {
        margin-top: ${unsafeCSS(sharedStyles.spacing.xl)};
        border-top: 1px solid ${sharedStyles.colors.border.default};
        padding-top: ${unsafeCSS(sharedStyles.spacing.lg)};
      }

      .updates-title {
        font-size: 12px;
        font-weight: 600;
        text-transform: uppercase;
        letter-spacing: 0.04em;
        margin: 0 0 ${unsafeCSS(sharedStyles.spacing.lg)} 0;
        color: ${sharedStyles.colors.text.secondary};
      }

      .timeline {
        position: relative;
        padding-left: 24px;
      }

      /* Vertical connector line */
      .timeline::before {
        content: '';
        position: absolute;
        left: 5px;
        top: 8px;
        bottom: 8px;
        width: 2px;
        background: ${cssManager.bdTheme(
          'linear-gradient(to bottom, #e5e7eb 0%, #d1d5db 50%, #e5e7eb 100%)',
          'linear-gradient(to bottom, #27272a 0%, #3f3f46 50%, #27272a 100%)'
        )};
        border-radius: 1px;
      }

      .update-item {
        position: relative;
        padding-left: ${unsafeCSS(sharedStyles.spacing.lg)};
        padding-bottom: ${unsafeCSS(sharedStyles.spacing.lg)};
        animation: fadeInUp 0.3s ${unsafeCSS(sharedStyles.easings.default)} both;
      }

      .update-item:last-child {
        padding-bottom: 0;
      }

      /* Timeline dot */
      .update-item::before {
        content: '';
        position: absolute;
        left: -22px;
        top: 4px;
        width: 12px;
        height: 12px;
        border-radius: 50%;
        background: ${sharedStyles.colors.background.card};
        border: 2px solid ${sharedStyles.colors.border.muted};
        z-index: 1;
        transition: all ${unsafeCSS(sharedStyles.durations.fast)} ${unsafeCSS(sharedStyles.easings.default)};
      }

      .update-item:first-child::before {
        border-color: ${sharedStyles.colors.status.operational};
        background: ${sharedStyles.colors.status.operational};
        box-shadow: 0 0 0 3px ${cssManager.bdTheme('rgba(22, 163, 74, 0.15)', 'rgba(34, 197, 94, 0.2)')};
      }

      .update-item:hover::before {
        transform: scale(1.2);
        border-color: ${sharedStyles.colors.text.secondary};
      }

      .update-time {
        font-size: 11px;
        color: ${sharedStyles.colors.text.muted};
        margin-bottom: 4px;
        font-family: ${unsafeCSS(sharedStyles.fonts.mono)};
        display: flex;
        align-items: center;
        gap: 8px;
      }

      .update-status-badge {
        display: inline-flex;
        padding: 2px 6px;
        border-radius: 4px;
        font-size: 10px;
        font-weight: 600;
        text-transform: uppercase;
        letter-spacing: 0.02em;
        background: ${sharedStyles.colors.background.muted};
        color: ${sharedStyles.colors.text.secondary};
      }

      .update-message {
        font-size: 14px;
        line-height: 1.6;
        color: ${sharedStyles.colors.text.primary};
      }

      .update-author {
        font-size: 12px;
        color: ${sharedStyles.colors.text.muted};
        margin-top: 4px;
        display: flex;
        align-items: center;
        gap: 4px;
      }

      .loading-skeleton {
        height: 140px;
        background: ${cssManager.bdTheme(
          'linear-gradient(90deg, #f3f4f6 25%, #e5e7eb 50%, #f3f4f6 75%)',
          'linear-gradient(90deg, #1f1f1f 25%, #262626 50%, #1f1f1f 75%)'
        )};
        background-size: 200% 100%;
        animation: shimmer 1.5s infinite;
        border-radius: ${unsafeCSS(sharedStyles.borderRadius.lg)};
        margin-bottom: ${unsafeCSS(sharedStyles.spacing.lg)};
      }

      @keyframes shimmer {
        0% { background-position: 200% 0; }
        100% { background-position: -200% 0; }
      }

      .show-more {
        text-align: center;
        margin-top: ${unsafeCSS(sharedStyles.spacing.xl)};
      }

      .show-more-button {
        display: inline-flex;
        align-items: center;
        justify-content: center;
        gap: 8px;
        padding: 10px 20px;
        background: transparent;
        border: 1px solid ${sharedStyles.colors.border.default};
        border-radius: ${unsafeCSS(sharedStyles.borderRadius.base)};
        cursor: pointer;
        font-size: 14px;
        font-weight: 500;
        transition: all ${unsafeCSS(sharedStyles.durations.fast)} ${unsafeCSS(sharedStyles.easings.default)};
        color: ${sharedStyles.colors.text.primary};
        font-family: ${unsafeCSS(sharedStyles.fonts.base)};
      }

      .show-more-button:hover {
        background: ${sharedStyles.colors.background.secondary};
        border-color: ${sharedStyles.colors.border.muted};
        transform: translateY(-2px);
        box-shadow: ${unsafeCSS(sharedStyles.shadows.sm)};
      }

      .show-more-button:active {
        transform: translateY(0);
      }

      .incident-actions {
        display: flex;
        gap: ${unsafeCSS(sharedStyles.spacing.md)};
        align-items: center;
        margin-top: ${unsafeCSS(sharedStyles.spacing.lg)};
        padding-top: ${unsafeCSS(sharedStyles.spacing.lg)};
        border-top: 1px solid ${sharedStyles.colors.border.default};
      }

      .subscribe-button {
        display: inline-flex;
        align-items: center;
        gap: 6px;
        padding: 8px 14px;
        background: transparent;
        border: 1px solid ${sharedStyles.colors.border.default};
        border-radius: ${unsafeCSS(sharedStyles.borderRadius.base)};
        cursor: pointer;
        font-size: 13px;
        font-weight: 500;
        transition: all ${unsafeCSS(sharedStyles.durations.fast)} ${unsafeCSS(sharedStyles.easings.default)};
        color: ${sharedStyles.colors.text.primary};
        font-family: ${unsafeCSS(sharedStyles.fonts.base)};
      }

      .subscribe-button:hover {
        background: ${sharedStyles.colors.background.secondary};
        border-color: ${sharedStyles.colors.border.muted};
        transform: translateY(-1px);
      }

      .subscribe-button.subscribed {
        background: ${cssManager.bdTheme('#f0fdf4', '#064e3b')};
        border-color: ${cssManager.bdTheme('#86efac', '#047857')};
        color: ${cssManager.bdTheme('#047857', '#86efac')};
      }

      .subscribe-button.subscribed:hover {
        background: ${cssManager.bdTheme('#dcfce7', '#065f46')};
      }

      .collapsed-hint {
        font-size: 12px;
        color: ${sharedStyles.colors.text.secondary};
        text-align: center;
        margin-top: ${unsafeCSS(sharedStyles.spacing.md)};
        opacity: 0.8;
      }

      /* Expand icon animation */
      .expand-icon {
        transition: transform ${unsafeCSS(sharedStyles.durations.normal)} ${unsafeCSS(sharedStyles.easings.default)};
      }

      .expand-icon.rotated {
        transform: rotate(180deg);
      }

      @media (max-width: 640px) {
        .container {
          padding: 0 ${unsafeCSS(sharedStyles.spacing.md)} ${unsafeCSS(sharedStyles.spacing.md)} ${unsafeCSS(sharedStyles.spacing.md)};
        }

        .incident-header {
          padding: ${unsafeCSS(sharedStyles.spacing.md)};
        }

        .incident-body {
          padding: 0 ${unsafeCSS(sharedStyles.spacing.md)} ${unsafeCSS(sharedStyles.spacing.md)} ${unsafeCSS(sharedStyles.spacing.md)};
        }

        .incident-meta {
          flex-direction: column;
          gap: ${unsafeCSS(sharedStyles.spacing.xs)};
        }

        .timeline {
          padding-left: 20px;
        }

        .timeline::before {
          left: 4px;
        }

        .update-item::before {
          left: -18px;
          width: 10px;
          height: 10px;
        }
      }
    `,
  ];

  public render(): TemplateResult {
    return html`
      <div class="container">
        <uplinternal-miniheading>Current Incidents</uplinternal-miniheading>
        ${this.loading ? html`
          <div class="loading-skeleton"></div>
        ` : this.currentIncidents.length ? html`
          ${this.currentIncidents.map(incident => this.renderIncident(incident, true))}
        ` :
          html`<div class="noIncidentBox">No incidents ongoing.</div>`
        }
        
        <uplinternal-miniheading>Past Incidents</uplinternal-miniheading>
        ${this.loading ? html`
          <div class="loading-skeleton"></div>
          <div class="loading-skeleton"></div>
        ` : this.pastIncidents.length ? 
          this.pastIncidents.slice(0, 5).map(incident => this.renderIncident(incident, false)) :
          html`<div class="noIncidentBox">No past incidents in the last ${this.daysToShow} days.</div>`
        }
        
        ${this.pastIncidents.length > 5 && !this.loading ? html`
          <div class="show-more">
            <button class="show-more-button" @click=${this.handleShowMore}>
              Show ${this.pastIncidents.length - 5} more incidents
            </button>
          </div>
        ` : ''}
      </div>
    `;
  }

  private renderIncident(incident: IIncidentDetails, isCurrent: boolean): TemplateResult {
    const latestUpdate = incident.updates[incident.updates.length - 1];
    const duration = incident.endTime ?
      this.formatDuration(incident.endTime - incident.startTime) :
      this.formatDuration(Date.now() - incident.startTime);

    const isActive = isCurrent && latestUpdate?.status !== 'resolved';

    return html`
      <div class="incident-card ${this.expandedIncidents.has(incident.id) ? 'expanded' : ''} ${isActive ? 'active-incident' : ''}">
        <div class="incident-header ${incident.severity}" @click=${() => this.toggleIncident(incident.id)}>
          <div>
            <h3 class="incident-title">${incident.title}</h3>
            <div class="incident-meta">
              <span>Started: ${this.formatDate(incident.startTime)}</span>
              <span>Duration: ${duration}</span>
              ${incident.endTime ? html`
                <span>Ended: ${this.formatDate(incident.endTime)}</span>
              ` : ''}
            </div>
            ${!this.expandedIncidents.has(incident.id) ? html`
              <div style="
                margin-top: ${unsafeCSS(sharedStyles.spacing.sm)};
                font-size: 13px;
                color: ${sharedStyles.colors.text.secondary};
                display: flex;
                align-items: center;
                gap: ${unsafeCSS(sharedStyles.spacing.md)};
              ">
                ${incident.impact ? html`
                  <span style="
                    overflow: hidden;
                    text-overflow: ellipsis;
                    white-space: nowrap;
                    max-width: 500px;
                  ">${incident.impact}</span>
                ` : ''}
                <span style="
                  font-size: 12px;
                  color: ${cssManager.bdTheme('#9ca3af', '#71717a')};
                ">
                  ${incident.updates.length} update${incident.updates.length !== 1 ? 's' : ''}
                </span>
              </div>
            ` : ''}
          </div>
          <div style="display: flex; align-items: center; gap: ${unsafeCSS(sharedStyles.spacing.md)};">
            <div class="incident-status ${latestUpdate.status}">
              ${this.getStatusIcon(latestUpdate.status)}
              ${latestUpdate.status.replace(/_/g, ' ')}
            </div>
            <div class="expand-icon" style="
              font-size: 10px;
              color: ${cssManager.bdTheme('#6b7280', '#a1a1aa')};
              transition: transform 0.2s ease;
              display: flex;
              align-items: center;
              justify-content: center;
              width: 24px;
              height: 24px;
              border-radius: 4px;
              background: ${cssManager.bdTheme('#f3f4f6', '#27272a')};
              ${this.expandedIncidents.has(incident.id) ? 'transform: rotate(180deg);' : ''}
            ">
              ▼
            </div>
          </div>
        </div>
        
        ${this.expandedIncidents.has(incident.id) ? html`
        <div class="incident-body">
          <div class="incident-impact">
            <strong>Impact:</strong> ${incident.impact}
          </div>
          
          ${incident.affectedServices.length > 0 ? html`
            <div class="affected-services">
              <div class="affected-services-title">Affected Services:</div>
              ${incident.affectedServices.map(service => html`
                <span class="service-tag">${service}</span>
              `)}
            </div>
          ` : ''}
          
          ${incident.updates.length > 0 ? html`
            <div class="incident-updates">
              <h4 class="updates-title">Updates</h4>
              <div class="timeline">
                ${incident.updates.slice(-3).reverse().map((update, index) => this.renderUpdate(update, index))}
              </div>
            </div>
          ` : ''}
          
          ${incident.rootCause && isCurrent === false ? html`
            <div class="incident-impact" style="margin-top: 12px;">
              <strong>Root Cause:</strong> ${incident.rootCause}
            </div>
          ` : ''}
          
          ${incident.resolution && isCurrent === false ? html`
            <div class="incident-impact" style="margin-top: 12px;">
              <strong>Resolution:</strong> ${incident.resolution}
            </div>
          ` : ''}
          
          <div class="incident-actions">
            <button 
              class="subscribe-button ${this.isSubscribedToIncident(incident.id) ? 'subscribed' : ''}"
              @click=${(e: Event) => {
                e.stopPropagation();
                this.handleIncidentSubscribe(incident);
              }}
            >
              ${this.isSubscribedToIncident(incident.id) ? html`
                <svg width="14" height="14" viewBox="0 0 14 14" fill="none" xmlns="http://www.w3.org/2000/svg">
                  <path d="M11.6667 3.5L5.25 9.91667L2.33334 7" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/>
                </svg>
                Subscribed to updates
              ` : html`
                <svg width="14" height="14" viewBox="0 0 14 14" fill="none" xmlns="http://www.w3.org/2000/svg">
                  <path d="M10.5 5.25V8.75C10.5 9.34674 10.2629 9.91903 9.84099 10.341C9.41903 10.7629 8.84674 11 8.25 11L3.75 11C3.15326 11 2.58097 10.7629 2.15901 10.341C1.73705 9.91903 1.5 9.34674 1.5 8.75V4.25C1.5 3.65326 1.73705 3.08097 2.15901 2.65901C2.58097 2.23705 3.15326 2 3.75 2H7.25" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/>
                  <path d="M9 1.5H12.5M12.5 1.5V5M12.5 1.5L6 8" stroke="currentColor" stroke-width="1.5" stroke-linecap="round" stroke-linejoin="round"/>
                </svg>
                Subscribe to updates
              `}
            </button>
            ${isCurrent ? html`
              <span style="
                font-size: 12px;
                color: ${cssManager.bdTheme('#6b7280', '#a1a1aa')};
              ">Get notified when this incident is updated or resolved</span>
            ` : ''}
          </div>
        </div>
        ` : ''}
      </div>
    `;
  }

  private renderUpdate(update: any, index: number = 0): TemplateResult {
    return html`
      <div class="update-item" style="animation-delay: ${index * 50}ms">
        <div class="update-time">
          ${this.formatDate(update.timestamp)}
          ${update.status ? html`<span class="update-status-badge">${update.status}</span>` : ''}
        </div>
        <div class="update-message">${update.message}</div>
        ${update.author ? html`
          <div class="update-author">
            <svg width="12" height="12" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" stroke-linecap="round" stroke-linejoin="round">
              <path d="M20 21v-2a4 4 0 0 0-4-4H8a4 4 0 0 0-4 4v2"></path>
              <circle cx="12" cy="7" r="4"></circle>
            </svg>
            ${update.author}
          </div>
        ` : ''}
      </div>
    `;
  }

  private getStatusIcon(status: string): TemplateResult {
    return html`<span class="status-dot" style="
      display: inline-block;
      width: 6px;
      height: 6px;
      border-radius: 50%;
      background: ${status === 'resolved' ? sharedStyles.colors.status.operational :
                   status === 'monitoring' ? sharedStyles.colors.status.maintenance :
                   status === 'identified' ? sharedStyles.colors.status.degraded :
                   sharedStyles.colors.status.partial};
    "></span>`;
  }

  private formatDate(timestamp: number): string {
    const date = new Date(timestamp);
    const now = Date.now();
    const diff = now - timestamp;
    
    // Less than 1 hour ago
    if (diff < 60 * 60 * 1000) {
      const minutes = Math.floor(diff / (60 * 1000));
      return `${minutes} minute${minutes !== 1 ? 's' : ''} ago`;
    }
    
    // Less than 24 hours ago
    if (diff < 24 * 60 * 60 * 1000) {
      const hours = Math.floor(diff / (60 * 60 * 1000));
      return `${hours} hour${hours !== 1 ? 's' : ''} ago`;
    }
    
    // Less than 7 days ago
    if (diff < 7 * 24 * 60 * 60 * 1000) {
      const days = Math.floor(diff / (24 * 60 * 60 * 1000));
      return `${days} day${days !== 1 ? 's' : ''} ago`;
    }
    
    // Default to full date
    return date.toLocaleDateString('en-US', { 
      month: 'short', 
      day: 'numeric',
      year: date.getFullYear() !== new Date().getFullYear() ? 'numeric' : undefined
    });
  }

  private formatDuration(milliseconds: number): string {
    const minutes = Math.floor(milliseconds / (60 * 1000));
    const hours = Math.floor(minutes / 60);
    const days = Math.floor(hours / 24);
    
    if (days > 0) {
      return `${days}d ${hours % 24}h`;
    } else if (hours > 0) {
      return `${hours}h ${minutes % 60}m`;
    } else {
      return `${minutes}m`;
    }
  }

  private toggleIncident(incidentId: string) {
    const newExpanded = new Set(this.expandedIncidents);
    if (newExpanded.has(incidentId)) {
      newExpanded.delete(incidentId);
    } else {
      newExpanded.add(incidentId);
    }
    this.expandedIncidents = newExpanded;
  }

  private handleIncidentClick(incident: IIncidentDetails) {
    this.dispatchEvent(new CustomEvent('incidentClick', {
      detail: { incident },
      bubbles: true,
      composed: true
    }));
  }

  private handleShowMore() {
    // This would typically load more incidents or navigate to a full list
    console.log('Show more incidents');
  }

  private isSubscribedToIncident(incidentId: string): boolean {
    return this.subscribedIncidents.has(incidentId);
  }

  private handleIncidentSubscribe(incident: IIncidentDetails) {
    const newSubscribed = new Set(this.subscribedIncidents);
    if (newSubscribed.has(incident.id)) {
      newSubscribed.delete(incident.id);
      this.dispatchEvent(new CustomEvent('incidentUnsubscribe', {
        detail: { 
          incident,
          incidentId: incident.id 
        },
        bubbles: true,
        composed: true
      }));
    } else {
      newSubscribed.add(incident.id);
      this.dispatchEvent(new CustomEvent('incidentSubscribe', {
        detail: { 
          incident,
          incidentId: incident.id,
          incidentTitle: incident.title,
          affectedServices: incident.affectedServices
        },
        bubbles: true,
        composed: true
      }));
    }
    this.subscribedIncidents = newSubscribed;
  }

  public dispatchReportNewIncident() {
    this.dispatchEvent(new CustomEvent('reportNewIncident', {
      bubbles: true,
      composed: true
    }));
  }

  public dispatchStatusSubscribe() {
    this.dispatchEvent(new CustomEvent('statusSubscribe', {
      bubbles: true,
      composed: true
    }));
  }
}